Frequently Asked Questions

You schedule appointments in minutes on a drag-and-drop calendar with a room view. Available slots are suggested automatically based on branch hours, staff and room/chair availability. Automatic reminders are coming soon.

You create detailed profiles for each client with visit history, preferences, notes and photos. Client status levels, comparison of past analyses and personalised recommendations help you raise satisfaction and repeat visits.

You sell multi-session packages (e.g. "Facial Care x4") and instantly see which sessions are used, planned or remaining. Sessions link to appointments; when a client doesn't show up, the session is marked "Forfeited" and deducted from the package. For excused absences, choose "No Show" to return the session so it can be rescheduled. Unplanned packages are listed on a dedicated screen.

You keep sales, payments, expenses and account movements in one place and see client and supplier balances instantly. Cash, bank and client statements let you follow your cash flow; full financial reports are coming soon.

You define your services with price, duration and required expertise, and manage your staff, rooms and chairs. Assign staff to appointments and set commission rates; commission and performance reports are coming soon.

Yes. Multi-branch businesses can manage each branch's appointments, clients, staff and financial data from one account and set working hours per branch.

By uploading a single photo of your client, you analyze skin type, tone and concerns or hair health within seconds. Results turn into professional reports and personalized care recommendations, boosting your sales and client trust.

AI credits are used for AI skin and hair analyses, and each analysis costs 1 credit. If the credits in your plan run out, you can buy additional credits at any time.

When you sign up you start on the free plan: 1 branch, 1 user and 25 AI credits, with no time limit. No credit card required; switch to Pro whenever you need more.

All traffic between your browser and our servers is encrypted with HTTPS (SSL/TLS), and user passwords are stored as irreversible hashes. Each business can only see its own data. AI analyses run on our own servers; photos are not sent to third-party AI companies. Personal data is processed with a privacy notice and explicit consent under KVKK (Turkish data protection law). Detailed per-staff permissions are coming soon.

sysSalon is a web-based platform. You can access it from anywhere via a browser on your computer, tablet or phone, with no installation required.

Yes, you can cancel your subscription at any time. After cancellation you keep using the service until the end of the current period; there are no hidden fees or commitments.